Lloyds Bank PLC

Financial Ombudsman decision DRN3770200 Not upheld

Not upheldoutcome, as published by the Ombudsman

£424redress stated in the decision

Mon Jun 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Product mis-sold

In the Ombudsman’s words

Mr P complains about the amount of compensation Lloyds Bank PLC has offered for selling him an inappropriate account.Charges and fees

Mr P complains about the amount of compensation Lloyds Bank PLC has offered for selling him an inappropriate account.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3770200.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.