Secure Trust Bank Plc

Financial Ombudsman decision DRN3743252 Not upheld

Not upheldoutcome, as published by the Ombudsman

£50redress stated in the decision

Thu Mar 24deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

Mr F complains that Secure Trust Bank Plc charged him too much interest on his loan and overcharged him for early repayment.Charges and fees

Mr F complains that Secure Trust Bank Plc charged him too much interest on his loan and overcharged him for early repayment.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3743252.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.