Oakbrook Finance Limited

Financial Ombudsman decision DRN3720568 Not upheld

Not upheldoutcome, as published by the Ombudsman

£120redress stated in the decision

Mon Jan 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr W complains that Oakbrook Finance Limited hasn’t treated him fairly because it didn’t properly check whether he could afford a loan he took out with it.Irresponsible lending

And Mr W wants details of the loan removed from his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3720568.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.