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Northern Rock (Asset Management) plc
Financial Ombudsman decision DRN3718996 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Product mis-sold
In the Ombudsman’s words
Mrs M complains that NRAM lent to her recklessly and she is experiencing financial hardship as a result.Irresponsible lending
Mrs M complains that Northern Rock (Asset Management) plc (NRAM) mis-sold her a mortgage and unsecured loans.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3718996.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.