Lloyds Bank PLC

Financial Ombudsman decision DRN3631808 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Aug 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

I’m not minded to uphold Mr W’s complaint about the way in which his account was closedAccount closed or refused

I’m not minded to uphold Mr W’s complaint about the way in which his account was closed or the fact that his credit file was marked with the default.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3631808.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.