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RBS Collective Investment Funds Limited
Financial Ombudsman decision DRN3626304 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Card dispute or chargeback, Product mis-sold
In the Ombudsman’s words
He is unhappy that his debit card has been declined abroad.Card dispute or chargeback
Mr Y complains that The Royal Bank of Scotland plc didn’t give him enough information about its bonds to allow him to make an informed choice about investing.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3626304.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.