Vincent Bond & Co. Limited

Financial Ombudsman decision DRN3625723 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£250redress stated in the decision

Mon Jan 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Product mis-sold

In the Ombudsman’s words

She also considers the fees for the administration of the IVA to be excessive.Charges and fees

Miss C complains that Vincent Bond & Co. Limited, (“VB”), wrongly advised her to enter into an individual voluntary arrangement (“IVA”).Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3625723.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.