HSBC Bank plc

Financial Ombudsman decision DRN3606780 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Jan 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

Miss G complained that HSBC Bank Plc should not have lent her the money for her personal loan in 2005 or her Managed Loan Account in 2006.Irresponsible lending

She was also unhappy that charges were levied.Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3606780.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.