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Aequitas Financial LLP
Financial Ombudsman decision DRN3519398 Upheld
Upheldoutcome, as published by the Ombudsman
£6,190redress stated in the decision
Wed Dec 28deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Aequitas had not been paying all of these creditors correctly each month. This meant Aequitas had been retaining a larger figure as its fee in these monthsCharges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3519398.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.