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Barclays Bank Plc

Financial Ombudsman decision DRN3507115 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon May 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

Barclays had made a reasonable assessment of affordability before agreeing the loans.Irresponsible lending
Mrs G complains that Barclays Bank Plc mis-sold her two loans between May 2013 and May 2014.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3507115.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.