Black Horse Limited
Financial Ombudsman decision DRN3399766 Not upheld
Not upheldoutcome, as published by the Ombudsman
£238redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
Black Horse miscalculated the additional repayments required to cover the two month’s payment breaks and additional interest.Charges and fees
Black Horse has also said it will ensure no adverse information is recorded with the credit reference agencies and this loan account should now show as settled in full.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3399766.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.