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Barclays Bank Plc

Financial Ombudsman decision DRN3392325 Not upheld

Not upheldoutcome, as published by the Ombudsman
£1redress stated in the decision
Mon Mar 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

It made it too easy for her to get access to more and more credit.Irresponsible lending
She also complained that she had been pressurised to take out the credit card when she applied for a current account in 2007.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3392325.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.