BankConductIndex

Firms › Clydesdale Bank Plc ›

Clydesdale Bank Plc

Financial Ombudsman decision DRN3388020 Not upheld

Not upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Thu Dec 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Service failure

In the Ombudsman’s words

Mr A has complained about the way Clydesdale Bank Plc treated when he asked for a temporary overdraft.Service failure

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3388020.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.