NewDay Ltd

Financial Ombudsman decision DRN3313952 Not upheld

Not upheldoutcome, as published by the Ombudsman

£10redress stated in the decision

Thu Mar 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

Ms D was then charged more interest than she’d expected.Charges and fees

Ms D complains that NewDay Ltd didn’t treat her fairly when she noticed she was being charged an incorrect amount of interest on her credit card account.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3313952.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.