Firms › Clydesdale Financial Services Limited ›
Clydesdale Financial Services Limited
Financial Ombudsman decision DRN3289889 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sat Dec 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
he’s been charged interestCharges and fees
BPF was also entitled to pursue the collection of the debt that it reasonably believed it was owed... a business which reports account conduct to a CRA is required to ensure that it reports accurate information. So that when BPF recorded the account with a CRA it was required to report the arrears.Credit file reporting
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3289889.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.