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Nationwide Building Society
Financial Ombudsman decision DRN3201174 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Feb 10deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Mortgage administration
In the Ombudsman’s words
Mr S complains that Clydesdale Bank Plc misrepresented the terms of the Tailored Business Loan (TBL) and sold the loan to a third partyProduct mis-sold
The terms of the loan allowed Clydesdale to do this.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3201174.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.