Lloyds Banking Group Plc

Financial Ombudsman decision DRN3145883 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Sat Feb 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Data and privacy

In the Ombudsman’s words

Mr S complains that Lloyds Banking Group Plc has refused to provide him with banking facilitiesAccount closed or refused

Lloyds Banking Group had added his name to National Hunter’s database because of inconsistencies in the information he’d provided over several yearsData and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3145883.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.