Firms › National Westminster Bank Plc ›
National Westminster Bank Plc
Financial Ombudsman decision DRN3123345 Not upheld
Not upheldoutcome, as published by the Ombudsman
£900redress stated in the decision
Fri Jun 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
NatWest completed its checks on her financial situation on 24 February. At that stage it was happy to proceed. The valuation was arranged for 28 February. When the surveyor arrived at the block of flats where Mrs T lived, he noticed that the block had been constructed using large panels. This is a form of construction that NatWest will not give a mortgage on.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3123345.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.