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Gain Credit LLC
Financial Ombudsman decision DRN3118773 Not upheld
Not upheldoutcome, as published by the Ombudsman
£45redress stated in the decision
Fri Aug 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Interest and rates
In the Ombudsman’s words
asked for default fees to be removedCharges and fees
Lending Stream’s website did, as Mr B has indicated, point out that early repayment would mean a consumer would pay less overall, as there wouldn’t be as much time for interest to be added.Interest and rates
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3118773.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.