NRAM Limited

Financial Ombudsman decision DRN3095400 Not upheld

Not upheldoutcome, as published by the Ombudsman

£1,250redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Mortgage administration

In the Ombudsman’s words

Mrs E subsequently complained to NRAM that the further loans were still on her credit fileCredit file reporting

Mrs E complains about how NRAM plc (“NRAM”) has managed a mortgage and secured loan she took out with her former partner.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3095400.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.