Barclays Bank Plc
Financial Ombudsman decision DRN3018623 Upheld
Upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Fri Nov 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Complaint handling, Data and privacy
In the Ombudsman’s words
He says that it hasn’t responded to his complaint so he complained to this service.Complaint handling
Mr B also made a subject access request to Barclays and there was a delay in its response to it.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3018623.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.