Mars Capital Finance Limited

Financial Ombudsman decision DRN2951848 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Sat Aug 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Charges and fees

In the Ombudsman’s words

Miss G complains about how Mars Capital Finance Limited treated her in taking her to court when she was in arrears on her mortgage.Treatment in financial difficulty

Mars added legal costs of £407 (the costs of applying for the warrant) and of £3,879.60 (the costs of defending Miss G’s appeal) to her mortgage account.Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2951848.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.