Barclays Bank Plc
Financial Ombudsman decision DRN2874924 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Dec 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
He noted that Barclays had backdated the data on her credit file so it only had another year to run.Credit file reporting
She is upset that it won’t speak to her now that a third party is involved.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2874924.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.