Barclays Bank Plc
Financial Ombudsman decision DRN2850514 Upheld
Upheldoutcome, as published by the Ombudsman
£8,000redress stated in the decision
Mon Aug 10deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
I’m satisfied that Mr S has shown misrepresentations in relation to both the original timeshare and the holiday club membership and that he should be entitled to refunds of the money he paid.Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2850514.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.