Billing Finance Limited

Financial Ombudsman decision DRN2804601 Upheld

Upheldoutcome, as published by the Ombudsman

£627redress stated in the decision

Sat Oct 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

Arrange to have any adverse details relating to this finance agreement removed from Mr A’s credit file. And have it recorded as settled.Credit file reporting

the vehicle he acquired through a hire purchase agreement financed by Billing Finance Ltd wasn’t of satisfactory qualityProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2804601.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.