BankConductIndex

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Billing Finance Limited

Legal entity: Billing Finance Limited

FCA register status: Authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.

Companies House 01693490, incorporated January 1983

44banking decisions
20.5%uphold rate
35not upheld

What this firm loses on

IssueDecisionsUpheldUphold rate
Irresponsible lending15213.3%

The official record

What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.

SourcePeriodUpheldOpenedClosedNew cases
FOS2025-H220.0%——71
FOS2025-H123.3%——86
FOS2024-H224.0%——66
FOS2024-H113.6%——92
FOS2023-H215.0%——65

Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.