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Cabot Credit Management Group Limited

Financial Ombudsman decision DRN2792782 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Identity checks and access

In the Ombudsman’s words

He says it continued to record adverse information on his credit file which prevented him from obtaining credit elsewhere.Credit file reporting

Mr W complains Cabot Credit Management Group Limited took too long to investigate when he told it that a loan agreement in Mr W’s name was fraudulent.Identity checks and access

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2792782.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.