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Mortgage Advice Bureau Limited

Financial Ombudsman decision DRN2788606 Not upheld

Not upheldoutcome, as published by the Ombudsman
£120,000redress stated in the decision
Mon Apr 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold, Mortgage administration

In the Ombudsman’s words

Mr D complains about the advice he received from Mortgage Advice Bureau Limited in relation to his mortgage.Product mis-sold
Mr D wanted to borrow more for renovations to his property but he says he was told he’d already borrowed the maximum.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2788606.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.