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Tesco Personal Finance Limited

Financial Ombudsman decision DRN2741296 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Payment delayed or failed

In the Ombudsman’s words

Tesco charged him every time his payment failed.Charges and fees

Mr D complains that Tesco Personal Finance PLC didn’t change the date for his payments to his credit card, which meant the payments failed.Payment delayed or failed

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2741296.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.