Santander UK Plc
Financial Ombudsman decision DRN2717349 Upheld
Upheldoutcome, as published by the Ombudsman
£750redress stated in the decision
Fri Jul 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Mortgage administration, Support for vulnerable customers
In the Ombudsman’s words
Mr M complains Santander UK plc applied for a warrant of possession when he had paid it what he was required to pay under a suspended court order.Mortgage administration
Mr M has told me he was prescribed medicine for depression and insomnia.Support for vulnerable customers
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2717349.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.