MBNA Limited

Financial Ombudsman decision DRN2685385 Upheld

Upheldoutcome, as published by the Ombudsman

£18redress stated in the decision

Tue Nov 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

MBNA Limited charged interest and fees on his credit cardCharges and fees

It also removed a 0% promotional interest rateInterest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2685385.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.