Oakwood Homeloans Limited

Financial Ombudsman decision DRN2553240 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£200redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Data and privacy

In the Ombudsman’s words

Oakwood arranged and charged for insurance on the property for four years when it was not required.Charges and fees

he had been sent information concerning another customerData and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2553240.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.