Halifax Limited

Financial Ombudsman decision DRN2517750 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

I cannot fairly require Halifax to refund any of the overdraft charges when they have been applied in accordance with the account terms.Charges and fees

He also asked for confirmation that no adverse information had been recorded with credit reference agencies about himCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2517750.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.