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Oakam Ltd

Financial Ombudsman decision DRN2502524 Partly upheld

Partly upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Tue Mar 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

waive interest and charges on the account incurred after the date when the notice of default should have been issuedCharges and fees
Mr D complains that Oakam Ltd didn’t send him a notice of default and registered a default on his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2502524.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.