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RBS Collective Investment Funds Limited
Financial Ombudsman decision DRN2489493 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Sep 16deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Mortgage administration
In the Ombudsman’s words
Mrs M would like RBS to accept she is not liable for the outstanding debt on the mortgage, and remove any adverse information on her credit file due to her ex-husband’s non-payments.Credit file reporting
Mrs M complains that The Royal Bank of Scotland Plc will not remove her name from the joint mortgage she holds with her ex-husband.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2489493.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.