National Westminster Bank Plc

Financial Ombudsman decision DRN2412065 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue May 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

NatWest has paid Mr G compensation of £107 for its mistake in not reducing his overdraft limitCharges and fees

He also says that if NatWest had reduced the overdraft limit then all of the subsequent transactions he made wouldn't have gone through as he was overdrawn by more than £900. Mr G would also like the default removed from his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2412065.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.