APS Financial Limited

Financial Ombudsman decision DRN2356467 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Apr 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Product mis-sold

In the Ombudsman’s words

He didn’t know the business would charge him monthly fees.Charges and fees

Mr S complains that APS Financial Limited confused him when he opened an account online.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2356467.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.