Santander UK Plc
Financial Ombudsman decision DRN2286423 Not upheld
Not upheldoutcome, as published by the Ombudsman
£119redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Credit file reporting
In the Ombudsman’s words
She complained after it opened a current account for her and made some regular payments which led to an overdraft, interest and charges.Account closed or refused
Miss G complains that Santander UK plc should refund all interest and charges on its current account and repair her credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2286423.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.