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Tesco Personal Finance Limited

Financial Ombudsman decision DRN2227777 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

The account should have been closed in 2013, but this hadn’t been done due to an error.Account closed or refused

updated his credit file to show the account as closed in 2013.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2227777.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.