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Barclays Bank Plc

Financial Ombudsman decision DRN2175276 Not upheld

Not upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Fri Aug 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Data and privacy

In the Ombudsman’s words

I don’t think it would be fair to order Barclays to remove its search form Mr A’s credit file.Credit file reporting
I don’t think it would be right for the Financial Ombudsman Service to make any findings on the way in which Barclays has kept or used old data about Mr A.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2175276.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.