Nationwide Building Society

Financial Ombudsman decision DRN2141148 Not upheld

Not upheldoutcome, as published by the Ombudsman

£175redress stated in the decision

Thu Mar 19deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Card dispute or chargeback

In the Ombudsman’s words

Nationwide should remove any adverse data resulting from these disputed transactions (and the overdrawn balance) it may have recorded with the recognised credit reference agencies.Credit file reporting

Mr C queried several transactions for Merchant 1 with NationwideCard dispute or chargeback

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2141148.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.