Barclays Bank Plc
Financial Ombudsman decision DRN2138705 Not upheld
Not upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
Mr B is dissatisfied that after carrying out a credit search he discovered an active Barclaycard account with a £1.00 credit limit recorded against his name.Credit file reporting
Mr B does not consider this compensates him properly for the stress and inconvenience he was caused, nor the consultant fees of £370 which he incurred.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2138705.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.