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Tesco Personal Finance Limited

Financial Ombudsman decision DRN2123370 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Mar 19deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

So he wants Tesco to refund the transfer fee (£116.87) and the interest (£23.99).Charges and fees
Mr S complains Tesco Personal Finance PLC misled him about the period of time of a promotional interest rate.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2123370.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.