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Digital Finance Services UK Limited

Financial Ombudsman decision DRN2116165 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

remove any charges or interest arising as a result its delay in cashing the sums paid to it by Ms H’s representative totalling £78.32Charges and fees

To amend Ms H’s credit file appropriately and to show her debt as settledCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2116165.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.