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GE Money Secured Loans Limited

Financial Ombudsman decision DRN2071768 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates, Credit file reporting

In the Ombudsman’s words

Mr and Mrs E’s complaint is about fees and charges added to their secured loan by GE Money Secured Loans Limited.Charges and fees

They’re also unhappy about the interest rate on the accountInterest and rates

and arrears information recorded by GE on their credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2071768.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.