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MONEYBARN NO.1 LIMITED

Financial Ombudsman decision DRN2056022 Upheld

Upheldoutcome, as published by the Ombudsman
£3,000redress stated in the decision
Wed Mar 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mrs R complains that Moneybarn No. 1 Limited shouldn’t have agreed to lend to her under a conditional sale agreement. She says the agreement was unaffordable.Irresponsible lending
As Mrs R shouldn’t have been given the borrowing, it isn’t fair for her to have any adverse information recorded on her credit file about this debt. Moneybarn should therefore arrange to remove any adverse data.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2056022.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.