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John Lewis Financial Services Limited
Financial Ombudsman decision DRN2042754 Upheld
Upheldoutcome, as published by the Ombudsman
£47,709redress stated in the decision
Mon Feb 23deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
has not accepted his claim for a refund of his purchase of three plots of land. He paid the deposits with his partnership credit card and is bringing a claim under section 75 of the Consumer Credit Act 1974.Card dispute or chargeback
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2042754.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.