Barclays Bank Plc
Financial Ombudsman decision DRN2032571 Upheld
Upheldoutcome, as published by the Ombudsman
£960redress stated in the decision
Sun Jul 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
Mr B says that a default applied incorrectly by Barclays Bank Plc has cost him money.Credit file reporting
Barclays agreed with Mr B that they had made a mistake in not removing the default back in November. They apologised to Mr B, and offered him £180.00 in compensation.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2032571.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.