Gain Credit LLC

Financial Ombudsman decision DRN2024745 Upheld

Upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Thu Apr 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

Mr Z has complained GAIN Credit LLC, trading as Lending Stream, is holding him liable for two loans he didn’t apply for in 2018.Unauthorised transaction

Lending Stream also agree they’ve taken steps to transfer ownership of these loans to Ms A. In this case I don’t believe it would be fair and reasonable for Lending Stream to continue to lodge information about these agreements on Mr Z’s credit record.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2024745.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.