Nationwide Building Society

Financial Ombudsman decision DRN2004641 Not upheld

Not upheldoutcome, as published by the Ombudsman

£200redress stated in the decision

Thu Jan 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Mortgage administration

In the Ombudsman’s words

Mrs S has also said Nationwide has wrongly reported missed or late payments on the mortgage on her credit fileCredit file reporting

complain about the way Nationwide Building Society handled Mrs S’s application to transfer their mortgage into her sole nameMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2004641.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.